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Insights and News


Mental healthcare during period affected by Coronavirus

Posted on Tuesday, 17 March 2020, in Coronavirus

Image of online consultation


All over the country people are discovering how much video conferencing technology has come on in the last few years.

Digital mental healthcare has been around for some time and there is a growing evidence base to show that it is extremely effective. If you need access to your psychiatrist, psychologist, or therapist, we can strongly recommend it – it works!

We’re just in the process of moving several thousand face to face appointments to happen online, so you can imagine our team are busy, but I’m happy to say that they’re doing an amazing job and the new systems are settling in well.


Existing bookings

 If you have an existing booking and are wondering what is happening with it, the situation is that some clinicians are continuing to deliver what will probably the last remaining face to face appointments in the rest of this week. By the weekend we expect to have finished almost all face to face appointments for now.

All fresh appointments are now being booked online only and will last for the same duration as face to face appointments would have.

If you have any concerns or wish to rearrange a face to face appointment to be online, please just email [email protected]


New appointments

If you’re a new patient then we’re happy to offer psychiatry, psychology and psychotherapy largely as normal. Please call the team on 0203 326 9160 and as always they’ll be happy to help.

Please note that we’re not able to initiate ADHD medication for new patients at present, and we’re also not able to carry out both parts of the CAMHS ASD assessment process, but everything else is available as normal.


Cancellations and disruption

Thank you everyone who has already been so helpful in helping us manage this move to online. It’s inevitable that in this process there will be some disruption caused by patient and clinician illness, and as always we would just ask that you work with us to keep this to a minimum. If you can’t make it to your appointment for any reason please try and give us as much notice as possible.


Ever the optimists, we are looking forward to the country pulling together and looking after each other while our amazing NHS and scientists work on delivering healthcare and developing a vaccine. There may be some challenging times between now and then, and as always we’re here to help you in any way that we can.


Yours sincerely,



Barny Guthrie


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