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0203 326 9160

Privacy Policy

This website is owned by Clinical Partners whose contact details are on the website.

Important: By submitting personal data to us and/or by using our website you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described below.

1. Scope of privacy policy

1.1 We are committed to maintaining the privacy and confidentiality of information provided by you to us. The term 'personal data' is defined in the Data Protection Act 1998.

2. Notification of changes to privacy policy

2.1 We are continually improving our methods of communication and adding new features to this website so if we change our data protection practices we will notify you on this page, so we encourage you to check this page frequently.

3. Collection of personal data including email addresses

3.1 You may choose to receive information or services from us. When you contact or instruct us, we request personal information about you such as your name, postal address, email address and telephone number. We may also ask for demographic information to enable us to provide a personalised service to you. The information you provide is either manually or electronically stored.

4. Use of personal data

4.1 We will use your personal data to fulfil your instructions and requirements and we will ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by email or post. When we ask you for personal data it may be for any of the following purposes:

4.1.1 to contact you to inform you of our services;

4.1.2 to send you regular updates on issues we think will be of interest to you;

4.1.3 to send you requested information on our people and services; or

5. Unsubscribe

5.1 We hope you will be pleased with our information and services. However, if you do not wish to receive emails from us and want to be removed from our electronic mailing list, please email us at the address given below with "email unsubscribe" in the subject heading.

5.2 If you also wish to be removed from our postal marketing database, please let us know by emailing us at the address given below with "mail unsubscribe" in the subject heading or writing to us at the address given below.

5.3 You may unsubscribe by emailing

6. Anonymous data collected through this website

6.1 In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers they use. This technology does not personally identify you - it simply enables us to compile statistics about our visitors and their use of our website.

6.2 Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally - it simply enables us to compile statistics about the use of these hyperlinks.

7. Cookies

7.1 In order to collect the anonymous data described in the preceding paragraph, we may use session 'cookies' that remain in the cookies file of your browser until the browser is closed.

7.2 Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. For more information about cookies, including how to set your browser to reject them, please go to

7.3 We may also use your IP address to help diagnose problems with our server and to administer our website. An IP address is an assigned number, similar to a telephone number that identifies your computer on a network. Your IP address is also used to gather broad demographic information.

7.4 We may also perform IP lookups to determine the domain you are coming from (e.g., to gauge more accurately our users' demographics.

8. Disclosure of your personal data

8.1 We do not share, sell or distribute your personal data with unrelated third parties, except as otherwise provided for in this privacy policy and under these limited circumstances:

8.1.1 In order to provide you with the information or services which you have requested, personal data may occasionally be transferred or shared with third parties, who act for or with us, for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have consented.

8.1.2 Where you have consented, we may also disclose your personal data to other businesses who may contact you about their services that may interest you.

8.1.3 We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of a joint venture, collaboration, financing, sale, merger, reorganisation, change of legal form, dissolution or similar event.

8.1.4 Where appropriate, before disclosing personal data to a third party, we contractually require the third party to take adequate precautions to protect that personal data and to comply with applicable law.

9. Data access and corrections

9.1 Upon receipt of your written request and enough information to permit us to identify your personal data, we will disclose to you the personal data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes.

10. Links to other websites

10.1 This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators. We do not control these websites and are not responsible for their personal data practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any personal data about yourself.

11. Governing Law

11.1 This privacy policy forms part of our website Terms of Use.

Contact us now to see how we can help

  • Many thanks for this and all your work in helping us get here far more swiftly than we have managed with the NHS. It is much appreciated, and you and Dr Chowdhury have helped greatly in relieving the stress we have been feeling by getting us to a place where we know what is going on, and what we need to do for our son.

  • I would recommend Clinical Partners to anyone who has been struggling with getting a diagnosis, it can totally transform your lives as it has ours.

  • I was fed up with life when I contacted Katie at Clinical Partners, her response to my call and the support thereafter kept me alive.

  • Dr Alison was very caring and approachable. Your approach and response to my call will be remembered for a very long time.

  • Just saw J. He wanted me to tell you how much he appreciated the way you spoke to him on the phone Caroline. He said you made him feel human again when he felt quite suicidal. He was really pleased he was seen so quickly.

  • We met with the doctor today, he was great, we felt at ease with him, he was very professional in his approach and obviously knew what he was doing! Thank you for your help in arranging such a quick appointment.

  • SO grateful to Clinical Partners - well Simon - for the confirmation of NOT having Cyclothymia. Am attempting now to stabilise and get well - something I was told would not happen when diagnosed with Cyclothymia (for life!).

  • I would like to thank the Clinical Partners staff for asking about us. I like to let you know that M's physical and psychological health is great. With my best regards and respect.

  • You have been fantastic at helping T see the help he can get and I am so grateful. Again thank you so much, I really do appreciate the efforts you have put in.

  • Thank you for setting us (and me in particular) off down the road. I will always be grateful to you, and I do feel that you spent a lot of time on my case without much reward.

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Call us for help today