0203 326 9160
0203 761 7026
0203 761 7027
0203 761 7029
0203 326 9160 0203 761 7026 0203 761 7027 0203 761 7029You are putting your trust in us and the clinicians we work with – we take this seriously and embed quality in every step of your journey.
Clinical Governance is the name for the process of assuring the quality of healthcare services. All our partners are responsible for all aspects of the treatment that they deliver, including Clinical Governance. They delegate information gathering and monitoring to our central Clinical Governance committee, who feed the results back to individual clinicians.
The Clinical Governance committee meets monthly to review all performance data, survey and other forms of feedback, to ensure we deliver a safe and appropriate service, and to look at how our partners can improve and develop their services further.
Wonderful, caring and such a relief to find someone we could talk to, so quickly.
Angela, Bristol
Your personal data is treated with the highest levels of security and protection, from how we handle and transfer it, to where it is stored. We are registered for Data Protection with the Information Commissioner’s Office and have fully implemented GDPR
If you have any concerns, complaints or feedback, you are welcome to get in touch. Our complaints procedure is available to download and you can email us here.
All our clinicians are accredited or members of the following governing bodies – this means they are accountable to rules and stipulations identified as key to Clinical Governance and will have to undergo an annual declaration process.
If you're struggling with an emotional or mental health problem, call us now to make an appointment face-to-face or online - and take the first step in getting the support you need.
0203 326 9160
0203 761 7026
0203 761 7027
0203 761 7029
0203 326 9160 0203 761 7026 0203 761 7027 0203 761 7029