FAQs

Our private services are available for adults, teenagers, and children.

We offer:

• autism assessments for adults and children from age 3

• ADHD assessments for adults and children from age 6

• ADHD medication

• mental health assessments (psychiatric assessments) for adults and children from age 5

• talking therapies such as CBT, and therapies such as EMDR

• medication for mental health conditions

Assessments

• Adult autism assessment: £2,250

• Child autism assessment: £2,250

• Adult ADHD assessment: £895

• Child ADHD assessment: £995

• Adult psychiatric assessment: £425

• Child psychiatric assessment: £895

• Follow-up psychiatry appointments: £225 to £310

Talking therapy

• Adult psychology initial assessment: £185 to £225 for 50 minutes

• Adult psychology follow up appointment: £125 to £165 for 50 minutes

• Adult psychotherapy initial assessment: £165 for 90 minutes

• Adult psychotherapy follow up appointment: £125 for 50 minutes

• CBT initial appointment and follow-up appointments for adults and children: £100 for 50 minutes

• Child psychology initial assessment: £185 to £225 for 90 minutes

• Child psychology follow up appointment: £125 to £165 for 50 minutes

• Child psychotherapy initial assessment: £165 for 90 minutes

• Child psychotherapy follow up appointment: £125 for 50 minutes

ADHD medication costs

• 50 minute titration appointment: £310

• 30 minute titration appointment: £225

• 50 minute follow-up appointment with non-medical prescriber: £225

• 30 minute follow-up appointment with non-medical prescriber: £165

• Annual review with non-medical prescriber: £165

• Annual review with medical professional: £225

• Repeat prescription monthly admin fee: £75

Our services are covered by most health insurers, and we work closely with a number of different insurers, including Bupa and AXA. We advise that you check with your insurer before booking a session and ensure that you follow their pre-authorisation policy.

We can usually offer private appointments within two weeks.

You can make an appointment by requesting a call back, or by calling us on 0203 326 9160.

When you speak to our team, we'll guide you through a series of questions to understand your experiences, how you're feeling, and your needs.

We understand that sharing personal information like this can feel daunting, but our experienced team are there to listen and take you through the process with compassion and empathy. The call usually takes about 20 minutes, and because of the kinds of questions we need to ask, we'd recommend being in a private, comfortable place.

We'll then be able to book the most suitable appointment type for you.

To secure your appointment, we ask for payment at the time of booking. Because appointment slots are in high demand, if we have not received payment within 48 hours we will need to cancel the booking so the slot can be offered to another patient.

You can pay by debit or credit card by calling 0203 326 9160 or using the payment link in your confirmation email.

Please note, we do not accept cash or cheques.

To rearrange or cancel your appointment, please email us as soon as possible at: appointment@clinical-partners.co.uk

If you change your appointment with less than 48 hours but more than 24 hours’ notice, we charge 50% of the appointment fee. If you change the appointment with less than 24 hours’ notice, or do not attend without letting us know, the full appointment fee will be charged.

If we don't have enough notice before your appointment, it stops us being able to offer the slot to another patient.

No, you don't need to decide what sort of treatment would be right for you before you get in touch with us. We're here to help, and we can guide you through the options and give you the information you need to feel confident in the next steps for you.

On the other hand, if do you already know what support you're looking for, we're happy to talk through what's available and to get your appointment booked in.

To rearrange your appointment, please email us as soon as possible at: rtc@clinical-partners.co.uk

If you need to rearrange your appointment, please let us know as soon as possible and, wherever you can, give us at least 24 hours' notice. This gives us the best chance of offering your appointment to another patient.

If you miss an appointment, we'll try to contact you and help you rearrange it. If you miss two appointments, we may need to review whether we're able to continue your care with Clinical Partners. We will consider your individual circumstances and the requirements of your NHS service before deciding what happens next.

Check the latest information about NHS Right to Choose wait times and what to do next, including local NHS updates which may affect your wait time.

If you’ve been emailed about completing questionnaires, it’s important to do them as quickly as possible so we can book your appointment when you reach the top of the wait list.

We have guides on completing your questionnaires, including FAQs to help if you get stuck:

If the appointment is for you, there will be questionnaires for you and for your informant to complete.

If the appointment is for your child, there will be questionnaires for you as the parent or carer, and questionnaires for the child depending on their age. There will also be questionnaires for the child's school or other educational setting to complete. There's more information in our guides about what to do if your child doesn't attend school.

You can find out more about informants, how to choose one, and the part they play in assessments in our informant guide:

Under the NHS Choice framework, if your GP refers you for specialist treatment such as an autism assessment, ADHD assessment or ADHD medication services, you have the legal right to choose an appropriate provider.

We offer specialist autism assessments, ADHD assessments and ADHD medication services for adults and children aged 5 and above under Right to Choose.

First, complete a self-report questionnaire. Then visit your GP, and ask to be referred to Clinical Partners under Right to Choose. Your GP will complete a referral, and we’ll add you to our waiting list after we’ve reviewed your referral and confirmed you meet our criteria. We'll ask you to complete some questionnaires, then we will contact you to book your assessment as soon as we can.

We're an independent mental health care provider, supporting your mental health since 2011. Through face-to-face and online appointments, our services include specialist mental health and neurodevelopmental diagnostic assessments, general outpatient psychiatry, psychology, and psychotherapy for people of all ages. We partner with over 450 clinicians with an average of 16 years' experience, working across England, Scotland and Wales.

Why trust us with your care?

• CQC registered with 'Good' rating

• NICE compliant assessment

• Rated 4.7 on Trustpilot with over 10,000 reviews

Our head office is in Semley, Wiltshire, but we provide services to people in different parts of the UK.

Our NHS Right to Choose services are provided online to eligible patients who are registered with a GP in England.

Our private services are available online to people in England, Scotland and Wales. We also have clinics across England, where some private appointments are available in person.

You can view our clinic locations or find our postal and registered addresses for more information.

NHS Right to Choose

Our NHS Right to Choose services are available to eligible patients who are registered with a GP in England. The appointments are provided online, so you will need to be in England at the time of your appointment.

Private care

Our private online services are available to people living in England, Scotland and Wales. We also have clinics across England where some private appointments are available in person.

For clinical and regulatory reasons, you must be in England, Scotland or Wales when you attend an online appointment. If you expect to be somewhere else, including overseas, please contact us before your appointment. We can explain your options and help you rearrange if needed.

Depending on how much notice you give us, a cancellation or rearrangement charge may apply. Please check our cancellation policy or speak to our team for more information.

We welcome feedback of all kinds. It helps us understand what is working well, what could be better, and where we need to act quickly to put things right.

You can contact us by email, by phone, or by requesting a call back.

Our phone lines are opening during the week, and we're able to offer appointments with our clinicians subject to availability, with many able to offer evening and weekend appointments to fit around your schedule.

We only work with people that we trust and have the relevant level of qualification and experience. All of our clinicians are fully qualified and trained professionals. In addition, our therapists are licensed, accredited and associated with professional organisations including:

• GMC - General Medical Council

• BMC - British Medical Council

• BACP - British Association of Counselling and Psychotherapy

• BABCP – British Association of Behavioural & Cognitive Psychotherapy

• BPS – British Psychological Society

• UKCP – UK Council for Psychotherapy

• UKRC – UK Register of Counsellors

• RCPsych – Royal College of Psychiatrists

• HCPC – Health Professions Council

• BAP – British Association for Psychopharmacology

• BPC – British Psychoanalytic Council

We have been registered with the Care Quality Commission (CQC) since July 2020. Our last inspection was in 2023, and you can read the inspection report.

The CQC is the independent regulator of health and adult social care in England. It is responsible for making sure that all health and social care services provide people safe, effective, caring, responsive and well-led care.

Many of our enquiries start with a call from a concerned partner, family member or friend. We’ve dealt with every situation and are always happy to help.

However, we will need to speak to clients over the age of 18 before booking them an appointment. If the individual does not wish to receive care from Clinical Partners, it is unlikely we will be able to support them. Should this be the case, we will be able to support you with advice on looking after yourself and anyone else struggling.

This depends on how you are accessing your care.

NHS Right to Choose

Yes. If you would like to access an assessment or ADHD medication through NHS Right to Choose, you will usually need to speak to your GP first. Your GP, or an approved local referral service, will need to send us a referral.

You can find the latest referral information, including any specific guidance for your area, on our NHS Right to Choose pages. Right to Choose is available to eligible patients who are registered with a GP in England.

Private care

You do not usually need a GP referral to access our private services. You can contact us directly, and our team will help you understand the options available and what information we may need.

We may ask for relevant information about your health, current medication or previous care. This helps our clinical team understand your needs and provide safe, appropriate care.

Using private medical insurance

Private medical insurance is one way of paying for private care. Some insurers require a GP referral or authorisation before they will agree to cover the cost.

Before booking, please check the requirements of your policy with your insurer. Our team can also explain what information may be needed from us to support the process.

Everyone responds to treatment differently, so it is not possible to guarantee a particular outcome. Before recommending treatment, we will take time to understand your needs, what you would like support with and what you hope to gain from it.

We will explain the options available, including the potential benefits and any limitations or risks, so you can make an informed decision about what feels right for you. If you decide to go ahead, we will use approaches supported by the best available clinical evidence and review how things are going with you.

Treatment is a collaborative process. We encourage you to tell us what is or is not working for you so that, where appropriate, your care can be adjusted to better meet your needs.

These professionals have different training and may support you in different ways. Depending on your needs, you may see one professional or a team of professionals working together.

• A psychiatrist is a medical doctor who has completed specialist training in mental health. They can assess and diagnose mental health conditions, consider how your physical and mental health may affect each other, and prescribe and review medication.

• A psychologist is trained to understand how people think, feel and behave. Clinical and counselling psychologists can offer psychological assessments and talking therapies. They are not medical doctors and do not usually prescribe medication. Practitioner psychologist titles, including clinical psychologist and counselling psychologist, are regulated by the Health and Care Professions Council.

• A psychotherapist is trained to provide talking therapy. They can help you explore your experiences, emotions and relationships, and develop ways of understanding or managing difficulties. Psychotherapists may use different therapeutic approaches, depending on their training and your needs.

If you are unsure which professional is right for you, our team can talk you through the available options. The professional you see will explain their role and how they may be able to support you.

You do not need to know exactly what is happening, or have a diagnosis in mind, before asking for help.

A good first step is to speak to your GP. They can listen to what you have been experiencing, consider your physical and mental health, and help you understand what support may be right for you.

If you are considering private care, you can also contact our team directly. We will ask a few questions about what you have noticed, how it is affecting you and what you would like help with. We can explain which of our services may be suitable. If another service would be better placed to support you, we will let you know.

You can also explore Real Life by Clinical Partners, where people share their experiences of mental health and neurodivergence. Their stories and practical insights may help you find language for what you are experiencing, feel less alone and think about what kind of support might be helpful. Real Life does not provide a diagnosis or replace advice from a healthcare professional.

You do not need to wait until you are in crisis before asking for support.

If you need help now

Clinical Partners is not an emergency or crisis service.

If you or someone else is in immediate danger, call 999 or go to A&E.

If you need urgent mental health support, but it is not an emergency, contact NHS 111 and select the mental health option, or ask your GP for an urgent appointment.

If things feel difficult, but you do not need urgent help, speak to your GP, follow any support or care plan you already have, or talk to someone you trust.

You do not have to decide whether your situation is “serious enough” before asking for help. You can also visit our [Get help and support] page to find the option that best fits how you are feeling.