Director of Private Operations
She / her
Penni is responsible for the effective leadership of our private outpatient services. She is known for her meticulous eye for detail, passion for improving processes, and ability to motivate teams to achieve the best outcomes that ensure our clients receive the highest level of care.
Penni has a bachelor's degree in business administration and over a decade's experience in contact centre operations management. This combination of hands-on experience and formal training has equipped Penni with the perfect skills to create innovative processes that achieve optimal service outcomes and foster strong relationships.
Having witnessed the transformative power of effective mental health treatment in helping people recover and thrive, Penni is committed to making a positive difference by providing the support and resources to help people overcome their challenges and lead fulfilling, healthy lives.